Shipping policy

Shipping Policy – Pickora

Order Processing:
Orders are typically processed within 2–5 business days after purchase. Processing times may be longer during holidays, sales events, or periods of high order volume.

Shipping Options:

Standard Shipping:
Standard shipping usually takes 9–15 business days depending on your location.

Express Shipping:
Express shipping usually takes 5–9 business days depending on your location and the shipping carrier. Express shipping may be available at checkout for eligible orders.

Tracking:
All orders include tracking information. Once your order has shipped, tracking details will be sent to you by email.

Delivery Estimates:
Shipping times are estimates only and are not guaranteed. Delivery may be affected by shipping carriers, customs processing, weather conditions, holidays, incorrect addresses, or other factors outside our control.

Delays:
While we do our best to meet all delivery estimates, delays may occasionally occur. If your order is delayed, please contact us and we will assist you as quickly as possible.

Incorrect Address:
Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, please contact us immediately. Once an order has been processed or shipped, we may be unable to modify the address.

Lost or Undeliverable Packages:
Pickora is not responsible for packages that are lost, delayed, returned, or undeliverable due to incorrect or incomplete shipping information provided by the customer.

Support:
If you have any questions regarding your order, shipping status, or tracking information, please contact us at support@pickorapicks.com.

Our support team will respond within 24 hours.